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Knowledge-based decision support system for competitive software audit

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4 Author(s)
Daneva, M. ; Inst. fur Wirtschaftsinformatik, Saarbrucken, Germany ; Peneva, J. ; Rashev, R. ; Terzieva, R.

There is a growing trend in the use of the knowledge-based techniques in business and marketing decision making. Nevertheless a few investigations on the topic of marketing decision support in software industry have been reported. The goal of the present paper is to gain inside the development of a knowledge-based system for decision support in a competitive software business environment. Analysing the company's decision structure we derive a procedure for a competitive software audit and determine the use cases. A general architecture of a knowledge-based decision support system is proposed. Object modeling and problem solving methods are briefly discussed. The solution of two different decision making problems is illustrated by proper case studies

Published in:

Systems, Man and Cybernetics, 1995. Intelligent Systems for the 21st Century., IEEE International Conference on  (Volume:3 )

Date of Conference:

22-25 Oct 1995