Skip to Main Content
Efficient performance evaluation on reverse supply chain (RSC) is the basis of optimizing RSC. In this paper, an integral performance evaluation index system is designed based on BSC and RSC structure characteristics, including a set of finance, customer, internal business process, learning and developing. Then the triangular fuzzy number AHP is applied creatively to evaluate the comprehensive RSC performance and to realize the value-added effect in RSC.
Date of Conference: 19-20 Dec. 2009