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Study on the Performance Evaluation System of Reverse Supply Chain Based on BSC and Triangular Fuzzy Number AHP

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3 Author(s)
Yang Jianhua ; Manage. Sch., Shandong Inst. of Bus. & Technol., Yantai, China ; Zang Lidong ; Hao Zhangang

Efficient performance evaluation on reverse supply chain (RSC) is the basis of optimizing RSC. In this paper, an integral performance evaluation index system is designed based on BSC and RSC structure characteristics, including a set of finance, customer, internal business process, learning and developing. Then the triangular fuzzy number AHP is applied creatively to evaluate the comprehensive RSC performance and to realize the value-added effect in RSC.

Published in:

Information Engineering and Computer Science, 2009. ICIECS 2009. International Conference on

Date of Conference:

19-20 Dec. 2009

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