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Queueing analysis of an optical disk jukebox based office system

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3 Author(s)
Daigle, J.N. ; Dept. of Ind. Eng. & Oper. Res., Virginia Polytech. Inst., Blacksburg, VA, USA ; Kuehl, R.B. ; Langford, J.D.

The system is modeled as a single-server queueing system having a finite number of each of two types of worker: document user and document entry operator. Worker think times are assumed to be exponentially distributed while job service times are drawn from general distributions; worker think times and job service times are dependent upon worker type. Throughput and waiting times as a function of the number of users of each type are analyzed under a nonpreemptive rule in which document use has priority over document entry

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Computers, IEEE Transactions on  (Volume:39 ,  Issue: 6 )