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Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE's Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
The communication between the teachers and students is very important in network education. Question-answering system can resolve the problem. This paper proposes a question answering platform in network education and then introduces the kernel module which is the answer extraction based on FAQ and ontology in detail. The paper describes the similarity algorithm between the student question and the question from FAQ and how to build the ontology and how to extract the answer based on the ontology. Experimental results show that the proposed method can achieve good performance and the system is applied.