Cart (Loading....) | Create Account
Close category search window
 

Research on Services Outsourcing Contracts under Moral Hazard and Participation of Customer Enterprise

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

4 Author(s)
Han Song ; Sch. of Econ. & Bus. Adm., ChongQing Univ., Chongqing, China ; Bin Dan ; Jie Tong ; Xumei Zhang

Customer enterprise's participation in outsourcing service can reduce cost and improve efficiency, but the customer enterprise may involve in a dilemma for the moral hazard of the service provider. Focusing on moral hazard of the service provider, a principal-agent model with participation of the customer enterprise is established. Based on the model the relationship of the customer's participation, the service provider's effort and revenue sharing contract are analyzed. The results indicate that when the customer's participation and the service provider's effort are complementary, the service provider can be incented and the proportion of revenue-sharing should be increased with participation increasing. Otherwise, the service provider cannot be incented and the proportion of revenue-sharing should be decreased with participation increasing.

Published in:

Management and Service Science, 2009. MASS '09. International Conference on

Date of Conference:

20-22 Sept. 2009

Need Help?


IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2014 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.