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Notice of Retraction
Application of QFD in Enterprise Requirements-Oriented Quality Management of Higher Education

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3 Author(s)
Keqin Wang ; Sch. of Manage., Northwestern Polytech. Univ., Xi'an, China ; Pei Zhong ; Juan Li

Notice of Retraction

After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE's Publication Principles.

We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

The presenting author of this paper has the option to appeal this decision by contacting

This work explores the application of quality function deployment (QFD) in quality management of higher education, which can translate the enterprise requirements for graduates into quality dimensions of higher education by using the house of quality (HOQ). The enterprise requirements for graduates is analyzed and categorized into four groups. According to the requirements, twenty four quality dimensions of higher education are identified and categorized into seven groups. Finally, a case study is undertaken to construct the HOQ and to demonstrate the effectiveness of translating the enterprise requirements into higher education by using QFD software. Through the application of QFD, higher education institutes could identify their weak points of education, and improvements could be made on quality of graduates to better meet the requirements of enterprises.

Published in:

Management and Service Science, 2009. MASS '09. International Conference on

Date of Conference:

20-22 Sept. 2009