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Using Analytical Hierarchical Process to Match IT Portfolio Management Processes to Strategy Maps

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2 Author(s)
Zualkernan, I.A. ; Coll. of Eng., American Univ. of Sharjah, Sharjah, United Arab Emirates ; El-Najjar, D.B.

Information technology (IT) represents a significant portion of capital expenditures for a firm. With the current financial crisis, it has become increasingly important to ensure that IT investment decisions are aligned with corporate strategy. Strategy maps use a balanced-scorecard approach to help companies formulate their strategy. This paper presents a new technique that uses the analytic hierarchy process (AHP) to elicit the decision making structure underlying IT portfolio management processes in a company. Different prototypical strategy maps are then evaluated against this structure to determine alignment between the current portfolio management processes and the company's strategy. A case study from a university is used to illustrate the technique.

Published in:

Management and Service Science, 2009. MASS '09. International Conference on

Date of Conference:

20-22 Sept. 2009