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Using Soft System Methodology to Support Stakeholders Management: Integrating Case-Based Reasoning

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2 Author(s)
Sun Wei ; Sch. of Economic Manage., Harbin Univ. of Sience & Technol., Harbin, China ; Gong Lirong

Stakeholder management should not be built on the concept, and should establish a supportive mode based on the framework of stakeholders management. In recent years, soft systems methodology (SSM) and case-based reasoning (CBR) is an important field through the use of computers to build a model of decision support system for assisting company to do an intelligent decisioniquestThis paper integrates SSM and CBR to form a strategy model used in the stakeholder management. This model can incorporate stakeholder consensus, organizational justice, and system effectiveness considerations.

Published in:

Information Technology and Computer Science, 2009. ITCS 2009. International Conference on  (Volume:1 )

Date of Conference:

25-26 July 2009