A Framework for Hierarchical and Recursive Monitoring of Service Based Systems

Runtime monitoring of Service Based Systems (SBSs) usually relies on information derived from I/O messages exchanged within business processes implementing services. When service provisioning is regulated by complex Service Level Agreements (SLAs) between service requesters, (composed) services, and infrastructure providers, monitoring may require additional features, such as (i) coordination among events captured at different sources involved in service provisioning and (ii) delegation of properties monitoring to local sites. This paper discusses an architecture and engagement protocol supporting the two aforementioned requirements for monitoring complex SLA-driven service provisioning.