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A Heuristic Model of Network-Based Group Decision Making for E-Services

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3 Author(s)
Wei-Lun Chang ; Dept. of Bus. Adm., Tamkang Univ., Taipei ; Yi-Ping Lo ; Yu-Ting Hong

Decision making in groups can ease personal biases which enables the participants discuss, argue and coordinate the ideas of coalitions. The final outcome of a group decision making process reaches a consensus decision. However, using one particular model should not preclude the consideration of other models or other means of assessing group decision making. This study aims to provide a Delphi-based group decision model of collective intelligence. Many research mainly focus on how to attain the consensus; however, rarely further investigate the expert selection process. Hence, this work (1) furnishes a group decision process that takes into account the people from social network, (2) empowers the collective intelligence from social network, and (3) leverages the decision effort of experts.

Published in:

Information Technology: New Generations, 2009. ITNG '09. Sixth International Conference on

Date of Conference:

27-29 April 2009

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