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A platform for the temporal evaluation of team communication in distributed design environments

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2 Author(s)
Uflacker, M. ; Hasso Plattner Inst. for Software Syst. Eng., Potsdam ; Zeier, A.

We present a flexible approach to the observation of multi-modal communication streams over the course of project-based collaboration such as engineering design. We introduce team communication networks to formalize the occurrence and evolution of actors, resources, and semantic relationships in distributed design information spaces. Analyzing the digital traces of IT-mediated collaboration, we computationally construct team communication networks in an unobtrusive and progressive manner, thus providing a live view into the digital communication and information sharing activities of design teams. A service-based team communication network platform has been implemented and applied in distributed engineering design projects to enable the temporal analysis of information sharing activities and to support in the identification of characteristic communication patterns in distributed collaboration groups.

Published in:

Computer Supported Cooperative Work in Design, 2009. CSCWD 2009. 13th International Conference on

Date of Conference:

22-24 April 2009