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The architecture of system quality

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2 Author(s)
Kaposi, Agnes ; Polytechnic of the South Bank, Department of Electrical & Electronic Engineering, London, UK ; Kitchenham, Barbara

This paper discusses the problem of understanding and measuring quality in complex systems which include hardware and software. Using general systems concepts, a schematic model of quality is proposed and its use illustrated. The paper concludes by discussion of the problems involved with the use of the schematic model in developing the specific quality models required in the software and systems industry.

Published in:

Software Engineering Journal  (Volume:2 ,  Issue: 1 )