By Topic

Field monitoring of software maintenance

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$33 $33
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

1 Author(s)
P. Mellor ; City University, Centre for Software Reliability, London, UK

Life cycle maintenance cost must be predicted for any new product. Correct management practice then requires the prediction to be checked by measurement, so that planning and budgets can be adjusted. This requires knowledge of the nature of the market, quality of the product and activities of the service organisation, and how they mutually interact. This paper describes this interaction, and the problems of data collection peculiar to each of the three areas. A relational database structure is defined to enforce consistency on the data. Particular attention is paid to the problems of having different copies of the software in different states of repair, having several versions of several products in use simultaneously, and recording running time in order to be able to measure reliability.

Published in:

Software Engineering Journal  (Volume:1 ,  Issue: 1 )