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Corporate culture and its effect on audience awareness

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1 Author(s)
B. Longo ; Rennselaer Polytech. Inst., Troy, NY, USA

This case study explores how engineers at one consulting firm analyzed intended audiences using an array of analysis strategies. It finds that the engineers most often used these strategies intuitively and that their use of the strategies was influenced by values considered important in their organization's culture. This suggests that communicators can intentionally choose among an array of audience analysis strategies, and the choices of analysis strategy, information to include/exclude and style are influenced by the organizational culture in which the communicator works. This further suggests that professionals can analyze their intended audiences to determine whether the audience is likely to share the organization's assumptions and values upon which a communication is based

Published in:

IEEE Transactions on Professional Communication  (Volume:38 ,  Issue: 4 )