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Emergency decision support system (EDSS) is a very useful method to improve the level of emergency management. How to build an open, comprehensive and flexible emergency decision support system to handle various public emergencies and integrate various models and methods, has become a focus in the theoretical study and practical applications. Firstly, the general decision process of emergency management is proposed. Then, as the starting point and the end result of decision-making, the problem is studied in detail, and problem model is presented. Finally, the architecture of EDSS base on general decision process is proposed.