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A tool for understanding and measuring end-user e-Business competency

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2 Author(s)
Chui Young Yoon ; School of Electrical, Electronic & Computer Engineering, Chungbuk National University, 410 Sungbong-Ro, Heungduk-gu, Cheongju city, 361-763, South Korea ; Keon Myung Lee

We developed measures for an end-user e-Business competency are developed from major components of general competency. By performing factor analysis and reliability analysis on the developed measurement items through a pilot test, we proposed a 16-item tool that can measure an end-user¿s e-Business competency in an e-Business environment. We confirmed the successful application of the tool was confirmed by applying it to measuring e-Business competency of end-users in an enterprise with an e-Business environment.

Published in:

2008 IEEE International Conference on Industrial Engineering and Engineering Management

Date of Conference:

8-11 Dec. 2008