By Topic

Performance analysis for Enterprise Resource Planning systems

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$33 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Chen, S.G. ; Dept. of Ind. Eng. & Manage., Tungnan Univ., Taipei, Taiwan ; Lin, Y.K.

An enterprise resource planning (ERP) system is a complex network composed of various business processes. This paper proposes methods based on stochastic-flow network model to analysis the capacity sensitivity of persons with respect to the performance of an ERP system. The nodes in the network denote the persons responsible for the business tasks during the processes. The arcs between nodes denote the process precedence relationships in the ERP system. The performance of an ERP system is then related to the flow of the documents through the network. To analyze the person¿s impact against the system performance, the increasing-capacity contributivity analysis and the decreasing-capacity impairment analysis are conducted. Some interesting findings are obtained. For example, the strategy of increasing capacity will not promise to contribute performance. However, the strategy of decreasing capacity will also not always to impair performance. Numerical examples for these analyses are illustrated in this paper.

Published in:

Industrial Engineering and Engineering Management, 2008. IEEM 2008. IEEE International Conference on

Date of Conference:

8-11 Dec. 2008