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There are very limited studies on the impact of organizational factors on performance of e-business. E-business has changed the face of most business functions in competitive enterprises. So, our effort examined e-business initiatives in organizational factors. This study investigated the impact of two organizational factors, human resource factors and organizational infrastructure factors on the performance of e-business. Data were collected and measured. Survey results showed that 57.3% firms have adopted e-business; of these, three-fourth had a formal plan and/or task force for e-business deployment. The organizational factors influence the performance of the e-business. However, firms with high level of human resources will outperform firms with low level and, firms with high level of infrastructure factors will not do.
Date of Conference: 12-14 Oct. 2008