Organizational aspects of supporting e-learning at university level

In the process of systematic implementation of e-learning, universities are facing a number of challenges in providing appropriate, high quality and sustainable support to teachers and students. In this paper we consider some organizational approaches to support e-learning at university level. A number of issues should be discussed to provide effective support to the teachers, students and institutions trying to implement e-learning. We are discussing centralized, decentralized and combined organizational models and the role of university e-learning centre, as focal point for systematic take-up and supporting of e-learning across the university. The paper is based on the experience derived from the Tempus project EQIBELT and on the experience of establishing and running the E-learning centre at the University of Zagreb.