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When a group is working together toward a common goal, communication and collaboration are key. This is especially true in software development where a project of any significance involves groups of people. Collaborative problem-solving techniques and groupware technology can be a boon to software development because they enhance communication and cooperation. This article examines how software development is affected by collaborative problem solving and decision making, groupware theory and tools, and group cognition and psychology. It also analyzes collaboration tools and their correlation to problem solving and group characteristics.