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Cluster-Based FAQ Retrieval Using Latent Term Weights

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2 Author(s)
Harksoo Kim ; Kangwon National University ; Jungyun Seo

A high-performance FAQ retrieval system uses query-log clustering to resolve lexical-disagreement problems. The proposed system outperforms traditional information-retrieval systems in FAQ retrieval.

Published in:

IEEE Intelligent Systems  (Volume:23 ,  Issue: 2 )