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Document usability through objectives

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1 Author(s)
Velte, C.E. ; SEI Inf. Services, Toronto, Ont., Canada

Six steps that are very much like those used in the planning phase of a software product are listed. It is shown, with the help of an extended illustration, how these same steps apply to the planning of an information product. The result is a set of measurable objectives that actually prescribes the appropriate usability testing for the documentation

Published in:

Professional Communication, IEEE Transactions on  (Volume:32 ,  Issue: 4 )