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The internet of services: Global industrialization of information intensive services

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1 Author(s)
Schroth, C. ; SAP Research CEC, University of St. Gallen, MCM Institute, Switzerland

Web Services have experienced great interest during the last years as they were expected to act as enablers of seamless application-to-application integration both within company boundaries and on a global scale. However, a truly global mesh of interoperable services has not yet become reality due to various reasons. Novel technologies and design principles are now about to emerge which shift the Internet towards a major inflection point: It is envisioned to evolve as a global platform for the retrieval, combination and utilization of interoperable resources. In this article, we contrast the Internet of today and the envisioned Internet of Services along three major categories: Stakeholders, Applications and finally Technology. We conclude with an analysis of the important role this emerging Internet of Services will play as technological enabler of information services industrialization: By reducing different kinds of waste, the Internet of Services acts as enabler of Lean Service Management

Published in:

Digital Information Management, 2007. ICDIM '07. 2nd International Conference on  (Volume:2 )

Date of Conference:

28-31 Oct. 2007