China Telecom's new voice Google service named "one number, know all" was introduced in this paper. Then we discuss how enterprises customers can use this service as their marketing & service tool. Examples was used to show the different applications. Finally some suggestions will be proposed for enterprises to use telecommunication services as their marketing & service tool more efficiently.
Published in:
Systems, Man and Cybernetics, 2007. ISIC. IEEE International Conference on
Date of Conference: 7-10 Oct. 2007