Cart (Loading....) | Create Account
Close category search window

Experiences from Near-Field Communication (NFC) in a Meal Service System

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Siira, E. ; VTT Tech. Res. Center of Finland, Oulu ; Haikio, J.

In this paper we report the experiences from a pilot test in which users used an NFC-based catering service system. Primarily, the aim of this paper is to present the requirements for improving the functionality of the NFC-based systems. These requirements are based on the experiences from the catering service pilot described in this paper. The NFC-based catering service system was used by logistics service, meal producer, elderly care and elderly clients of the catering service. Meal service clients and drivers of the logistics service used NFC-enabled devices and other parties monitored the service process. The duration of the pilot test was approximately eight weeks. The NFC-based system is investigated from technical, organizational and user aspects in this paper. Overall, the interaction technique itself was intuitive and easy to adopt, but the unreliability of the system incurred problems during the pilot. We also suggest that continuous identification is an appropriate way to implement user/device identification. However, this requires NFC-enabled mobile devices to be user or environment-specific. Based on experiences from the pilot test, we suggest that integrating NFC with other technologies requires keeping the scheme simple and limiting non-controllable factors. Maintenance of tags should be taken into account when an organization is adopting the system. Furthermore, the importance of immediate feedback concerning touching emerged in the pilot test.

Published in:

RFID Eurasia, 2007 1st Annual

Date of Conference:

5-6 Sept. 2007

Need Help?

IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2014 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.