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Most of QoS-capable IEEE 802.11 MAC protocols are unable to deliver sustained quality of service while maintaining high network utilization, particularly under congested network conditions. The problem often resides in the fact that flows belonging to the same service class are assigned the same MAC parameters regardless theirs respective bitrate, which leads to throughput fairness rather than perceived QoS fairness. Harmonizing MAC parameters of traffic classes's flows may further lead to sub-optimal situations since certain network configurations (in terms of per class traffic load) can not be accommodated without reassigning the basic MAC parameters. In this paper, we propose a new cross-layer MAC design featuring a delay-sensitive backoff range adaptation along with a distributed flow admission control. By monitoring both MAC queue dynamics and network conditions, each traffic class reacts based on the degree to which application QoS metrics (delay) are satisfied. Besides, we use a distributed admission control mechanism to accept new flows while protecting the active one. Simulation results show that compared to the enhanced distributed coordination function (EDCA) scheme of 802.11e, our protocol consistently excels, in terms of network utilization, bounded delays, and service-level fairness.