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To develop technology-based service solutions for supporting the independent living of elderly citizens, we conducted a user assessment study. Six different service scenarios were created and analyzed in six focus groups by young adults, elderly, and health-care professionals (n=29). Results show that safety was viewed as the most significant aspect. The study also showed that independent of age, most individuals take interest in health related issues only when a clear threat is posed, even though health in general is considered an important issue in life.