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This paper presents a potential application of granular computing approach to the Web-based learning support system (WLSS). In particular, we examine the main functions and characteristics of such systems and the granulation aspects associated with the systems. Issues of contents granulation, domain knowledge granulation, interface granulation, and student modeling granulation are discussed in detail. We report our experience in the design and implementation of a prototype of granular computing approach to a Web-based learning support system.