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A User Preference Guided Approach to Conflict Resolution in Rule-Based Expert Systems

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2 Author(s)

An approach to conflict resolution in rule-based expert systems that incorporates a behaviorally relevant generalization of multiattri-bute utility theory is proposed. The intent of this approach is to take into account preferential knowledge, specific to the user and/or situation, in rule selection. This knowledge will enhance the user's perception of the system's capability and hence the system's acceptability.

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Systems, Man and Cybernetics, IEEE Transactions on  (Volume:16 ,  Issue: 2 )