By Topic

Seeing inside: Using social network analysis to understand patterns of collaboration and coordination in global software teams

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$33 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

3 Author(s)

One of the pervasive challenges facing any software development team is getting the right level and timing of communication to ensure that people are able to coordinate their work effectively. Communication issues are difficult to address because important aspects of communication are largely invisible to both management and the individuals on the team. Communication challenges are further exaggerated in global software teams, because of the different time-zones, cultures, and working environments. Social Network Analysis (SNA) is an established method for revealing patterns of human communication and decision-making. This tutorial introduces students to basic concepts in SNA, illustrates how SNA can be used to understand the dynamics of and address common communication problems in global software teams, and provides structured exercises in data capture, analysis and interpretation.

Published in:

International Conference on Global Software Engineering (ICGSE 2007)

Date of Conference:

27-30 Aug. 2007