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Framework Analysis for Performance Evaluation of Regional Employment Service System

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2 Author(s)
Li Yongjie ; UWSTC, Chengdu ; Lu Ruoyu

Based on analyzing management system and modular organizational feature of Chinese current employment service system, this paper selects typical employment service system of municipal level, applies the method and idea of Balance Scorecard, designs indicator system and circular flow process of system performance evaluation, establishes model framework of comprehensive evaluation based on the method of analytical hierarchy process (AHP), and puts forward relevant advices on performance check-up. This research outcome could not only perform performance evaluation for respective employment service agencies and respective modular organizations, but also perform comprehensive evaluation for the performance of regional employment service system. Therefore, our research has an important meaning for both the theory and the practice.

Published in:

Service Systems and Service Management, 2007 International Conference on

Date of Conference:

9-11 June 2007