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In service-oriented computing, a conversation is a sequence of message exchanges between two or more services to achieve a certain goal, for example to order and pay for goods. A business protocol of a service is a specification of the possible conversations that a service can have with its partners. Motivated by the goal of facilitating the scalable development and maintenance of service oriented applications, especially in light of the many benefits of protocols, we have developed ServiceMosaic (servicemosaic.isima.fr), a platform for Web services life-cycle management. ServiceMosaic is an interactive and model-driven CASE tool for managing Web service interactions, which consists of two broad modules: protocol discovery and protocol management.