By Topic

Managing E-Mail Overload: Solutions and Future Challenges

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

4 Author(s)
Schuff, D. ; Temple Univ., Philadelphia, PA ; Turetken, O. ; D'Arcy, J. ; Croson, D.

Effective e-mail management tools must treat messages as useful information, not simply as data congesting the network, the hard disk, or a user's inbox. Solutions that economize on scarce cognitive resources at the expense of the relatively cheap additional CPU power, disk capacity, or network bandwidth will ultimately prevail over those that pursue the opposite strategy. With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload

Published in:

Computer  (Volume:40 ,  Issue: 2 )