By Topic

Human-computer cooperative problem solving: theory, design, and evaluation of an intelligent associate system

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$33 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
P. M. Jones ; Dept. of Mech. & Ind. Eng., Illinois Univ., Urbana, IL, USA ; C. M. Mitchell

One approach to aiding the human supervisory controller of a complex dynamic system is to provide an intelligent operator's associate. We propose a prescriptive theory of human-computer cooperative problem solving and describes the design and evaluation of a prototype system based on the theory. The theory consists of five principles: human-in-charge, mutual intelligibility, openness and honesty, management of trouble, and multiple perspectives. A prototype intelligent associate system, the Georgia Tech Mission Operations Cooperative Assistant (GT-MOCA), is an embodiment of these principles that provides a collection of context-sensitive resources for the human operator of a simulated satellite ground control system. These resources include an interactive visualization of current activities, an organized message lists of important events, and interactive graphics depicting the current state of the controlled system. An evaluation study utilizing actual NASA satellite ground controllers showed that GT-MOCA was perceived to be useful and provided performance benefits for certain portions of the control task

Published in:

IEEE Transactions on Systems, Man, and Cybernetics  (Volume:25 ,  Issue: 7 )