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The impact of information technology in process redesign: a study of DHL

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2 Author(s)
Tan, M.S.T. ; Sch. of Accountancy & Bus., Nanyang Technol. Univ., Singapore ; Boon-Siong Neo

Describes examples of innovative IT and systems in an avant-garde global company in the international air express (“courier”) industry, and discusses the corresponding business reengineering effects

Published in:

TENCON '94. IEEE Region 10's Ninth Annual International Conference. Theme: Frontiers of Computer Technology. Proceedings of 1994

Date of Conference:

22-26 Aug 1994