By Topic

ISO 9000-a perspective on a global quality standard

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Cater, D.J. ; Reliance Electr. Co., Stratford, Ont. ; Pasqualone, R.G.

The development of quality standards currently used in industry was driven by a number of forces. US Government initiated quality programs such as MIL-Q-9858 and MIL-I-45208 were a response to the poor quality of ordnance during World War II. The North American automotive industry developed its own distinct quality program and supplier requirements in an effort to compete with the public perception of superior Japanese quality. The proliferation of the ISO 9000 standards is being driven by expanding world markets looking for a universally accepted and recognized quality program. This paper discusses the history and purpose of the ISO 9000 series of standards, the projected course of the standards, the registration process, and the potential benefits within the supplier customer relationship

Published in:

Industry Applications, IEEE Transactions on  (Volume:31 ,  Issue: 1 )