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Whole-product usability: integrating documentation and rest-of-product usability testing

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2 Author(s)
S. Rosenbaum ; Tec-Ed Tech. Commun. & Graphics Services Inc., Ann Arbor, MI, USA ; L. Anschuetz

Describes a recommended process for implementing a whole-product usability program, in which documentation and rest-of-product testing combine to yield valuable data for both professional communicators and product developers. The paper includes examples from the authors' usability testing experience

Published in:

Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International

Date of Conference:

28 Sep-1 Oct 1994