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Techniques for managing a usability test

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1 Author(s)
L. Kantner ; Tec-Ed Tech. Commun. & Graphics Services Inc., Ann Arbor, MI, USA

Investing time, energy, and money in a usability test pays off when the data you collect answer your questions. Who makes sure usability tests meet their information-gathering goals? The project manager, who has to be ready to solve the many problems that inevitably arise. The paper assumes the reader has taken a course on usability methods or has conducted a usability test with the assistance of a professional in the field

Published in:

IEEE Transactions on Professional Communication  (Volume:37 ,  Issue: 3 )