A case-based reasoning system for troubleshooting

Describes a project using a case-based reasoning (CBR) system for troubleshooting purposes. The problem domain is the production equipment of a battery separator manufacturing site. The aim of the project is to assist the users to diagnose faults, thereby reducing down-time. CBR is a new approach using knowledge from past experiences to solve or evaluate new problems. CBR suggests actions to take or makes recommendations by comparing (matching) the current situation with similar previous situations. This paper outlines the development of the CBR Express system at Cookson Entek Limited. It explains the problem domain and the type of data acquired. The paper gives some details about the benefits and limitations of this technology. Suggestions are made for further improvements to the software which would increase the performance of the case-base. The paper concludes with an outlook for future work at Cookson Entek