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A methodology to improve switching system software service quality and reliability

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4 Author(s)
Hudepohl, J.P. ; Northern Telecom Inc., Research Triangle Park, NC, USA ; Snipes, W. ; Hollack, T. ; Jones, W.

Related methodologies for improving software field quality and reliability are introduced. These methodologies will help predict and measure when it is appropriate to release the software and involves forecasting the number of software problems that switching customers will encounter. The methodologies use releasability and reliability models. System test and verification phase completion dates and reliability levels are predicted. Field problems are predicted based on the software's verification testing, design, and marketing and sales projections, as well as the number of features contained in the software

Published in:

Global Telecommunications Conference, 1992. Conference Record., GLOBECOM '92. Communication for Global Users., IEEE

Date of Conference:

6-9 Dec 1992