Network Operators Advice and Assistance (NOAA): a real-time traffic rerouting expert system

The Pacific Bell telephone network and the architecture of the Network Operators Advice and Assistance (NOAA) system are described. This is followed by the details of how NOAA works, input information available to NOAA, decision-making and decision support for NOAA, and controls recommended by NOAA. The map-based graphics interface developed for NOAA is described, and an indication is given of future work.<
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