How ISO 9001 fits into the software world

ISO 9001, together with its companion guide, ISO 9000-3, is a key standard for many suppliers, but its focus is on the control of manufacturing processes. The author considers how this fits into software development and how ISO 9001 stacks up to the US National Institute of Standards and Technology's Malcolm Baldridge Quality Award and the Software Engineering Institutes's Capability Maturity Model.<
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