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Quality function deployment for large systems

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1 Author(s)
Dean, E.B. ; NASA Langley Res. Center, Hampton, VA, USA

Efforts to extend quality function deployment (QFD) to large-scale systems are described. QFD is linked to the system engineering process, the concurrent engineering process, the robust design process, and the costing process. The effect is to generate a tightly-linked project management process of high dimensionality which flushes out issues early to provide a high-quality, low-cost, and competitive product. A pre-QFD matrix linking customers to customer desires is described

Published in:

Engineering Management Conference, 1992. Managing in a Global Environment., 1992 IEEE International

Date of Conference:

25-28 Oct 1992