Efforts to extend quality function deployment (QFD) to large-scale systems are described. QFD is linked to the system engineering process, the concurrent engineering process, the robust design process, and the costing process. The effect is to generate a tightly-linked project management process of high dimensionality which flushes out issues early to provide a high-quality, low-cost, and competitive product. A pre-QFD matrix linking customers to customer desires is described
Published in:
Engineering Management Conference, 1992. Managing in a Global Environment., 1992 IEEE International
Date of Conference: 25-28 Oct 1992