Cart (Loading....) | Create Account
Close category search window

Total quality management and military reform

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

1 Author(s)

The total quality management (TQM) effort has had notable successes; however, the creation of a quality management structure imposes risk on many organizations. The author appraises especially conspicuous bureaucratic patterns, relates those patterns to problems within military organizations, and examines the opportunities and the risks of the TQM initiative. Similarities between behavior in military environments and in bureaucratic organizations are examined. When unchecked, all bureaucracies tend to grow, spend more, impose elaborate procedures, and diffuse accountability to the point where no one has clear responsibilities. Many of the elements of TQM exist to counteract these bureaucratic behavior dysfunctions. TQM structures can be manipulated by individuals or organizations who are trying to expand their influence. TQM reforms will lead to continuous improvement only when managers resist the normal bureaucratic tendencies to expand and elaborate

Published in:

Aerospace and Electronics Conference, 1992. NAECON 1992., Proceedings of the IEEE 1992 National

Date of Conference:

18-22 May 1992

Need Help?

IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2014 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.