Scheduled System Maintenance:
On Monday, April 27th, IEEE Xplore will undergo scheduled maintenance from 1:00 PM - 3:00 PM ET (17:00 - 19:00 UTC). No interruption in service is anticipated.
By Topic

Diagnosing faults in a telecommunications network by an expert system

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $31
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

3 Author(s)
Allwood, R.J. ; Dept. of Civil Eng., Loughborough Univ. of Technol., UK ; Cooper, C.N. ; Taylor, A.

A prototype expert system to diagnose faults in a telecommunications network was developed for a large retail, hotel and brewery company. Principal objectives met were that it should run on a PC, should be usable by unskilled persons, would find all straightforward faults and would lead the operator through all the steps needed to activate the relevant maintenance contractor and record the fault in a log. The topology of the network, together with names and telephone numbers of appropriate people to call up at the network nodes, were all stored in files, thus enabling changes to be made without interfering with the knowledge base. A survey is given of applications of expert systems in related fields and the special features of expert systems together with the reasons for choosing to develop one rather than to write a conventional program are discussed. The system was developed for the SAVOIR expert system shell, and details of the knowledge base are given as well as some comments on the suitability of that shell for this task.<>

Published in:

Communications, Speech and Vision, IEE Proceedings I  (Volume:137 ,  Issue: 5 )