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Using a group decision support system environment for knowledge acquisition: a field study

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2 Author(s)
Liou, Y.I. ; Dept. of Inf. & Quantitative Sci., Baltimore Univ., MD, USA ; Nunamaker, J.F., Jr.

A field study using a GDSS (group decision support systems) environment to acquire knowledge from multiple experts to build an expert system for an information center was conducted. This field study indicated that a GDSS environment facilitates the acquisition of knowledge from a group of experts by documenting knowledge electronically, by supporting knowledge extraction from individual experts in a parallel fashion, by offering possibilities to resolve conflicts during the knowledge extraction phase, and by providing a group interaction atmosphere to enrich the domain of expertise. In addition, it was found that structured analysis techniques were useful in planning for knowledge acquisition and that a designated primary expert was of great help when dealing with multiple experts

Published in:
System Sciences, 1990., Proceedings of the Twenty-Third Annual Hawaii International Conference on  (Volume:iii )

Date of Conference: 2-5 Jan 1990

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