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Using computing to improve the quality team process: some initial observations from the IRS-Minnesota project

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4 Author(s)
G. DeSanctis ; Minnesota Univ., Minneapolis, MN, USA ; M. S. Poole ; H. Lewis ; G. Desharnais

The Internal Revenue Service (IRS) and the University of Minnesota are conducting a multi-year study of GDSS use in small group meetings. The paper presents some initial findings on the extent and types of uses that quality teams are making of a GDSS in the IRS Manhattan District Office

Published in:

System Sciences, 1991. Proceedings of the Twenty-Fourth Annual Hawaii International Conference on  (Volume:iii )

Date of Conference:

8-11 Jan 1991