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A conceptual framework for person-computer interaction in complex systems

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1 Author(s)
Gaines, B.R. ; Knowledge Sci. Inst., Calgary Univ., Alta., Canada

The author presents a conceptual framework for complex systems of computers and people. Distinctions between technology and people, and between computers and nonprogrammed technology, are analyzed. This analysis is used to show how various forms of analogy and abstraction may be used to derive design principles for person-computer interaction. The analysis is extended to include relations between system structure and behavior, and used to develop a hierarchical model of the protocols in person-computer systems

Published in:

Systems, Man and Cybernetics, IEEE Transactions on  (Volume:18 ,  Issue: 4 )

Date of Publication:

Jul/Aug 1988

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