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Managing agility through service orientation in an open telecommunication value chain

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2 Author(s)
Bastiaansen, H. ; TNO Inf. & Commun. Technol. ; Hermans, P.

Agility is key for telecommunication operators to survive in a deregulated, competitive, and converging telecommunications environment. Openness and reusability have emerged as leading concepts to realize such agility. These concepts have both a business perspective and an operational perspective. Handling both perspectives in concert may provide competitive success. This article describes a strategy for managing commercial and operational agility in an open telecommunication value chain, using a structured approach for service orientation

Published in:

Communications Magazine, IEEE  (Volume:44 ,  Issue: 10 )